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Ford Certified Collision Network (FCCN)
Shepard’s Automotive Center is a proud member of the Ford Certified Collision Network (FCCN). Membership is offered only to collision repair facilities with the highest operating standards and the latest, most up-to-date technologies and procedures. Shepard’s Automotive Center meets the criteria and maintains trained knowledge in the certified repair of Ford vehicles. Read further to learn why, as a Ford owner, choosing an FCCN member is important.
Many strict criteria must be met in order for a collision repair facility to become part of the FCCN and certified by Ford. The requirements fall in several categories including general business, customer service, facility, workshop, warranty, communication and information technology, estimating, equipment specifications, training and specific area-related technical repair ability. Following are some highlights from the comprehensive requirements list.
Network Benefits to Customer
You have probably chosen a Ford vehicle for a variety of reasons including safety, performance and appearance. Should your Ford become damaged, you will want it repaired to its original condition. Vehicle repair is complex, even for professionals. When you use a member of the FCCN, you can be assured of the following:
Shepard’s Automotive Center meets the specific program criteria required to be a member of the Ford Certified Collision Network (FCCN). When you choose a member facility, you can be assured that your Ford will be repaired in an expert manner, in a prescribed time period, using only Ford Collision parts. Your vehicle will be restored to its showroom condition and operate in the safe manner as originally intended by Ford engineers.
The pros at Shepard’s Automotive Center value customer relationships and we seek to be your one-stop-shop for mechanical and collision repair. We invite you to contact us online or call 978-465-5973, Monday through Friday between 8am and 5pm. Regardless of your repair, we will be happy to work with you to map out a plan that fits your budget and solves your problems.