• We are open every : MON - FRI : 8:00AM - 5:00 PM
4 Parker Street, Newburyport, MA 01950
978 465 5973
SERVICE INQUIRY

Faq

Frequently Asked Questions !!

Marine Repair, Major Collision, Minor Collision, Paintless Dent Repair, Automotive Alignment, Auto Glass Repair, Rental Car Assistance, Insurance Claims Assistance, Frame Repair, Bumper Repair, Detailing, Clear Guard Protection, Mechanical Repair, Trailer Wiring & Installation, Pre-Owned Vehicle Inspections, Cooling System Repair, Battery Charging, A/C Services, Exhaust System Repair, Oil Changes, Scheduled Maintenance, Computer Diagnostics, Tire Sales & Repair, Custom Wheel Service, Tire Balancing, Marine Supplies and more!

We work with all insurance companies. If you need insurance assistance, our friendly office team will be more than happy to answer any questions you may have or arrange for assistance throughout your claims process.

You need to speak with your insurance provider to let them know you are getting an estimate. When you’re talking to your agent, you will also want to find out how much your deductible is. Once you’ve notified them, schedule your estimate with us and we’ll handle the rest.

We understand how inconvenient it can be without access to your vehicle for everyday tasks. At Shepards Automotive Center, we want to get you back on the road as quickly and safely as possible. Each repair process is different and there will be varying factors to consider in determining the length we will need your vehicle for repair. Rest assured knowing we will keep you updated every step of the way.
We are open for business Monday – Friday 8am-5pm.
Shepards Automotive Center has uses BASF Diamont automotive paint and refinishing products with a precision, in-house color match to provide you with an exceptional automotive finish.
Yes! Just let us know what automotive or marine services you would like performed. We offer a comprehensive list of automotive and marine services.
We are more than happy to assist you in arranging a rental car with Enterprise-Rent-A-Car® or Hertz in the event you need one.
We want to make it easy for you. We accept Cash, insurance checks and all major credit cards.
Many insurance companies will provide you a list of preferred auto collision repair shops in your area to use after your collision; however, it is your right to choose where you take your vehicle for auto body repairs.
Shepards Automotive Center has ASE and I-CAR® factory-trained repair technicians on hand to assist you with all of your automotive collision repair, restoration, inspection, and emission needs.
We recommend that you take a lot of precautions with your vehicle for the first 30 days after repair. If you are going to wash it, we recommend initially skipping the commercial car wash and washing it by hand with cool water and a very mild cleaning solution using a soft cloth or sponge. Let it air dry too!

STILL HAVE A QUESTIONS?

Our commitment to providing exceptional automotive and marine repair service allowed us to grow immensely throughout the first decade. Shepards Automotive Center’s expanding, loyal customer base proved to be too much for our downtown waterfront space. In the fall of 1988, David L. Shepard, Inc. moved to its current location at 4 Parker Street in Newburyport.

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